ALL SALES ARE FINAL. Due to health code restrictions, once your order has been processed and shipped, returns or exchanges will not be accepted. Therefore, please take the time to choose your items carefully and confirm that these are the items you want at checkout before finalizing your order.
If the wrong item was received in your shipment, due to hotCombs error, we will gladly exchange it for the correct item. Please contact us within 48 hours of receipt of your order. All returns for an incorrect item must be approved and assigned a Return Authorization Number prior to returning.
Please note, returns will NOT be accepted without a valid Return Authorization number.
hotCombs
Returns
P.O. Box 1303
Plainfield, IL 60586